Returns & Exchanges

At Relux Shop, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for items in their original condition. Please ensure all tags remain attached and the luxury packaging is intact to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack your items in the original Relux Shop box, ensuring all designer labels and security tags are still attached.

• 3.
  Ship Your Return

  Affix the prepaid shipping label provided in your portal and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.